Opinion

5 min read

Start with one workflow, not a platform

Big AI programs stall in planning. One well-chosen workflow ships in weeks and teaches you more than any roadmap.

Single orange block resting on a white floor against a dark wall

The fastest way to waste an AI budget is to start with a platform decision. Teams spend a quarter comparing vendors and drawing architecture diagrams before a single task leaves anyone’s plate.

Pick the boring one

Choose a workflow that happens every day, follows clear rules and annoys the people who do it. Quote requests, invoice matching and ticket triage are good candidates. Strategy decks are not.

Ship, then generalise

Once one agent is live and measured, the second one is cheaper. You know where your data lives, which approvals matter and what your team trusts. That is the real platform, and it is built from evidence instead of slides.

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